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FAQ

FAQ

CELTIC DNA JEWELRY, THE ESSENCE OF YOUR ANCESTRY.

Yes, shipping is free to North America and we ship via FedEx every day.

Orders are usually picked, packed and dispatched with one or two days of order.

Shipping to the USA and Canada is by FedEx and usually takes 2 or 3 days to arrive. European shipping is by DPD and can take 3 – 10 days. R.O.W. by FedEx can take 10 – 15 days depending on the location.

Yes, all products are hallmarked in the Assay office of Ireland as a mark of quality and purity. The Irish Assay office is a well-respected authority on sterling silver and gold and has been in operation since 1637. Read more here about the importance and value of hallmarked Celtic jewelry.

We accept returns for 30 days, please read more here.

We can accept Credit Cards and also Paypal. Yes, we have the highest standards of payment security and we use Paypal, read more here.

No, you will not be required to pay for shipping, duties or taxes.

We do not have our own stores but you can find your local retailer here.

It is best to keep harsh chemicals away from you Irish jewelry as it can mark the metal. Perfume, deodorant as well as household cleaning chemicals should be kept away from any jewelry. Only use a quality polishing cloth from a local jeweller. When not wearing jewelry, it’s best to store it in a dry & cool place.

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